Social Skills

[telephone rings]

Me: Hello, your local public library!

Female Patron: “Are you the reference desk?”

Me: “I work at the reference desk. How may I help you?”

~ by Woeful on May 30, 2007.

Posted in library, question, reference, telephone

9 Responses to “Social Skills”

  1. HA!

    I once said, “Sorry, there is no Bill here by that name” on the phone. We all make mistakes.

    Tommy said this on May 30, 2007 at 7:24 pm | Reply

  2. Welcome Tommy!

    Yeah, I’ve been known to make a few every now and again myself :) Actually, after calling a few dozen people about their ILLs, I tend to say, “This is the Library calling.” And dispense with the litany that actually makes sense! Plus, I really don’t want anybody knowing my name where I work if I can help it… If you know what I mean?

    … It’s just that I’ve never actually been called the Reference Desk before.

    Woeful said this on May 30, 2007 at 9:22 pm | Reply

  3. Oh wow you are such a smart ass.

    max said this on May 31, 2007 at 12:51 am | Reply

  4. Just doing my best to help people maximize their potential :)

    Woeful said this on May 31, 2007 at 8:32 am | Reply

  5. HAHA, if only desks could talk. Or wait, maybe that wouldn’t be such a good thing…

    We always get the calls from people who ask if we’re a recording. That one always gets me.

    Cara said this on May 31, 2007 at 5:00 pm | Reply

  6. Hi Cara.

    Haaaaaaa! Nobody’s asked me if I’m a recording yet.

    Woeful said this on May 31, 2007 at 6:56 pm | Reply

  7. Oh that’s funny. Chuckling aloud…

    Stiletto said this on June 24, 2007 at 11:15 pm | Reply

  8. We have a patron who actually walks up to whoever is sitting at the desk that day and says brightly, “HELLO REFERENCE DESK!” Every…single..time…he comes in.

    Sadly said this on November 27, 2007 at 11:08 am | Reply

  9. I have a coworker who get that a lot too.

    Woeful said this on November 27, 2007 at 1:50 pm | Reply

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